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EFFEC skin care always wants to make sure you are completely satisfied when you shopping here. Products purchased at effec.com.sg can be returns or exchanges by email (or contact) within 14 days after the order is fully confirmed.

1. Do I have to pay anything to return my items?

All return shipping fees are the customer's responsibility.

2. What item can I return / exchange

We accept the return of the purchase of unused goods. We can not accept items that have been opened unless the product is damaged or defective. If damaged or defective, please contact our customer service center.

4.How do I return an item?

Please Contact EFFEC skin care customer service,we will provide the return authorization number and shipping instructions for the return item.

5. What should I do if the refund amount is incorrect?

Contact EFFEC skin care customer service , and we will solve theproblem as quickly as possible.

6. How will I receive my refund?

Once the return has been received and approved, you willreceive your refund via the same means used to make your purchase.

7. Can I refund my cash credit after return item?

Yes. All cash credit will return to customer by cash credit, it can’t change to cash.